Grow on Google Maps without ads. Answer every review within 24 hours.
Google doesn't sell local ranking. It rewards businesses with more reviews, good ratings and a complete, current profile. RespondPilot keeps every location's profile working: an AI agent replies to every review in your voice, plans a month of posts, and QR codes turn happy customers into new reviews.
Replies in your customer's language · Approval rules per location · No review gating, everWaited 25 minutes for two flat whites on Saturday and the order still came out wrong.
“More reviews and positive ratings can help your business's local ranking.”
“There's no way to request or pay for a better local ranking on Google.”
Your Google profile is your busiest shopfront. Is anyone minding it?
Reviews sit unanswered.
Customers read your replies before they choose you. Silence on a 2-star review says more than the review.
The profile goes quiet.
Holiday hours, new menus, this week's offer. If it isn't on your profile, customers find the business down the road that posted it.
Happy customers don't leave reviews.
Unhappy ones do. Without a nudge at the counter, your rating drifts toward your worst day.
How Google decides who shows up first
Google says local results come down to three things. Here's what you can and can't change.
- 01
Relevance
How well your profile matches the search.
RespondPilot: regular posts about what you actually offer keep every location's profile current and specific.
- 02
Distance
How close you are to the searcher.
Honestly: nobody can change this. Anyone who says they can is selling something.
- 03
Prominence
How well known you are, including how many reviews you have.
RespondPilot: QR codes bring in more reviews, and fast, thoughtful replies show customers you care.
No tool can guarantee a ranking. What you can do is give Google, and your customers, more reasons to choose you. RespondPilot does that for every location, every day.
What RespondPilot does
Responds to every Google review.
The AI agent drafts replies in your voice and posts the easy ones for you (4–5★ after a short delay). Anything risky (low ratings, legal threats, health issues) waits for a person.
So: no review goes unanswered, and nothing embarrassing goes out.
Keeps every Google Business Profile active.
Autopilot plans next month's posts from your offers, events, public holidays and what customers praise. Approve the plan in one click.
So: every location looks open, current and cared for.
Turns happy customers into reviews.
Branded Google review QR codes for counters, tables and receipts open the review form in one scan. Every location gets its own Google review link too.
So: your rating reflects your best days, not just your worst.
Live in an afternoon
- 01Connect GoogleSign in with the Google account that manages your Business Profiles and pick your locations.
- 02Set your voice and rulesTone, sign-off, words to avoid, and which star ratings always need a person.
- 03Approve from anywhereEach manager sees only their locations, on desktop or phone.
Built for more than one location
Head office sets the voice and the rules once. Each store manager handles their own reviews, and you can see who published what.
- Managers only see the locations they're assigned
- Group-wide rules, with overrides per location
- Words like "sick" or "lawyer" always go to a person
- A full log of every reply, whether automatic or by name
No review gating. Ever.
Some review tools quietly steer unhappy customers away from Google. That breaks Google's rules, and regulators are acting: the US FTC's 2024 rule on consumer reviews bans review suppression, and New Zealand's Commerce Commission secured NZ$1.1m against a retailer in 2026 over conduct that included hiding low-star reviews. Every RespondPilot QR code goes straight to Google's review form, for every customer.
- No "Were you happy?" screens or private feedback detours
- No rewards or discounts in exchange for reviews
- Every reply logged, whether automatic or approved by name
Flat pricing, not per location
One price per plan, in US dollars plus tax where it applies. Pay yearly and get 2 months free.
Starter
- 1 location, 2 people
- 300 AI replies a month
- 12 Google posts a month
- Review QR kit
Growth
- Up to 5 locations, 10 people
- 1,500 AI replies a month
- 60 Google posts a month
- Managers per location
Pro
- Up to 20 locations, 40 people
- 6,000 AI replies a month
- 240 Google posts a month
- Rules per location
Franchise or 20+ locations?
Group pricing for franchise and multi-site groups, set up with head office.Guides for Google reviews and local SEO
All guides- Replying to reviewsHow to respond to Google reviews, with examples
- Getting more reviewsHow to get more Google reviews without breaking the rules
- Getting more reviewsGoogle review QR codes: where to put them and what to print
- Google Business ProfileGoogle Business Profile management: a weekly checklist
- Local SEOHow to rank higher on Google Maps: what Google says
- Review managementMulti-location review management: a playbook
Questions
Will RespondPilot improve my Google ranking?
No tool can guarantee a ranking, and Google says nobody can pay for one. Google does say more reviews and positive ratings can help, and that complete, current profiles are more likely to show up. RespondPilot keeps those things happening at every location.
Will the replies sound like a robot?
Replies follow your tone, sign-off and notes, and respond to what the reviewer actually said. Edit any draft before it posts, and the agent learns from your edits.
Do I have to approve every reply?
No. For each star rating you choose: auto-publish, needs approval, or don't reply. Anything mentioning words like “sick” or “lawyer” always goes to a person.
How do I get a Google review link or QR code for each location?
RespondPilot creates a review link and a printable QR code for every location you connect, and each opens Google's review form directly. Doing it by hand? Here's how to find your Google review link and where to put a review QR code.
Is this review management software or a service?
It's Google review management software. We set up your account and connect your first locations with you. After that the AI agent handles the daily replies and posts, and your team approves anything that needs a person.
Is this allowed by Google?
Yes. Google encourages owners to reply to reviews. We never filter who gets asked for a review and never offer rewards for one.
What happens to our data?
It's used only to run the service and never used to train AI models. See the privacy policy.
Your next customer is reading your reviews right now
Tell us about your business. We'll set up your account and connect your first locations with you.